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The transaction link in my crypto email shows "not found"

What to do if the transaction link in your crypto email shows ‘not found’.

Some links in our crypto emails and receipts open a "not found" page on the block explorer. This is a problem with the link, not with your deposit. We're fixing it.

How to check your transfer another way

  1. Open your sending app or exchange.

  2. Find the transfer and copy the transaction hash (TxID).

  3. Paste it into a block explorer for that network.

How to check your Nosh deposit

Open History > Crypto History and tap the deposit. If it shows Completed, your wallet has been credited.

Still unsure? Chat with us in the app (Settings > Help & Support > Live Chat) or email help@usenosh.com. Send the TxID and we'll confirm it for you.

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