"Deleted" means our team could not accept this deposit, so we did not credit your wallet.
Common reasons
The amount was at or below the minimum.
The coin or network did not match the address.
Our payment partner could not confirm the deposit.
What happens to my crypto?
It depends on the reason. Chat with us to get the reason and the next step. Send the transaction reference from the deposit receipt. In some cases we can credit it after a check, or return it to an address you give us.
It says "Pending" again
That means our team is checking the deposit again. We'll update you when it's done.
How to ask for a review
Chat with us in the app (Settings > Help & Support > Live Chat) or email help@usenosh.com. Send the reference, the transaction hash (TxID) and the amount.