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How to Complete KYC Level 1 (Basic Verification)

Explaining the process of completing KYC Level 1 verification on Nosh.

Completing KYC level 1 verification is necessary to create and receive deposits in your Naira wallet through a Virtual Bank Account.

Follow the steps below to complete KYC level 1 (basic verification) on Nosh;

  1. Log into the app and click on Settings.

  2. Select KYC Verification.

3. Submit your details for review.

Once the review is complete, you’ll receive a notification in the app informing you whether your verification was successful or not.

What If My Verification Is Unsuccessful?

If your basic verification is unsuccessful , you can resubmit your details for review.

Before resubmitting, check that:

  • Your identity document is valid and clearly readable / Your BVN is correctly entered. .

  • Your selfie is clear.

What Causes Unsuccessful Verifications?

Your basic verification may be unsuccessful due to:

  • BVN and facial image mismatch: The image submitted does not sufficiently match the image associated with your BVN.

  • Invalid BVN: The BVN provided is invalid or cannot be verified.

  • Incorrect details: The personal information submitted does not match the details associated with your BVN.

  • Facial verification failure: Your submitted facial image could not be successfully verified.

  • Liveness check failure: The system could not confirm that the face verification was from a live person.
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