When you withdraw from your Nosh USD wallet to a crypto wallet, the blockchain charges a network fee. This fee goes to the network, not to Nosh. It is taken from the amount we send. So the crypto that reaches your wallet is slightly less than the amount you withdrew.
How big is the fee?
It depends on the coin, the network and how busy the network is at that moment. USDT on TRC20 usually costs less than USDT on ERC20. Bitcoin fees change the most.
Where can I see it?
Before you enter your PIN, the review screen shows the rate and the amount we estimate you'll receive. The network fee is not shown there yet, so the final amount can be a little lower. After the payment, open the withdrawal in your USD wallet and tap the transaction hash. The blockchain explorer shows the exact amount and fee.
Tips
Use TRC20 for USDT if your receiving wallet supports it.
Withdraw larger amounts less often, so the fee is a smaller share.
Always check that the address matches the network you chose. Funds sent to the wrong network can be lost.
Still think something is wrong?
Chat with us in the app or email help@usenosh.com. Send the withdrawal reference and the transaction hash.