The rate calculator gives an estimate. Your final amount can be different for four reasons.
Price at confirmation. We price your crypto when your deposit is confirmed, not when you checked the calculator. Crypto prices move every minute.
Market price less 1%. We value your crypto at the market price less 1%. The calculator shows the amount before this 1%.
Your amount tier. The Naira or Cedis rate depends on the dollar value of each deposit. Smaller deposits get a lower rate.
Your sending app's fee. Your wallet or exchange may take a network fee from the amount. Then less crypto reaches us. You can see this fee in the sending app before you confirm.
Check the numbers we used
Open History > Crypto History and tap your deposit. You'll see the rate and the dollar value we used for that transaction.
Other Nosh fees
For crypto deposits, Nosh charges no separate fee. Other services have their own fees. See "Fees and Limits on Nosh".
Still looks wrong?
Chat with us in the app (Settings > Help & Support > Live Chat) or email help@usenosh.com. Share the transaction reference.