Airlines sometimes change flight times or cancel flights. Here's what happens and what you can do.
If the airline changes your flight time: We send you a notification and an email with the old and new times. Check the new times. If they work for you, you don't need to do anything. If they don't, contact support with your PNR. We'll tell you your options.
If the airline cancels your flight: We send you a notification and an email. They say how much we refund, to which wallet and when. Your booking shows Cancelled by airline.
Check before you travel
Check your flight with the airline, using your PNR, the day before you travel. Your PNR is in your booking confirmation email and in your booking details.
How to cancel or change a paid ticket
You can't cancel a paid ticket in the app. Contact support with your PNR.
Refundable fares: the airline may return some or all of the fare. Airline fees may apply.
Non Refundable fares: the airline usually returns nothing.
On the web, your booking details show whether your fare is Refundable or Non Refundable. We'll tell you how much you get back before we cancel anything.
Contact us in the app chat or at help@usenosh.com. Send your PNR and booking ref.