A suspended account can't log in. This is different from an account on hold. An account on hold can log in but can't make transactions.
What you see if your account is suspended
The app or website says "Invalid email or password", even when your password is correct.
If you ask for a password reset, the screen says an email is on its way, but no reset link arrives.
We show the same message for every failed login. This keeps your email address private.
Why an account is suspended
We suspend an account when it goes against our Terms of Use: https://usenosh.com/terms-of-use
What to do
Email help@usenosh.com from the email address you registered with. Tell us your username. Our team will review your account and reply.
If you can log in but can't sell, withdraw or pay, your account is on hold, not suspended. See "Why can't I sell, withdraw or pay? ('User action failed')".