Nosh.NG

If you enter a wrong withdrawal PIN 4 times, we lock your account to protect your money.

You can still log in and see your balance.

You can't withdraw, sell, buy, convert or pay until you unlock it.

- You can still log in and see your balance.
- You can't withdraw, sell, buy, convert or pay until you unlock it.
- Your money stays in your Nosh wallet.

<b>How to unlock your account yourself</b>

We email you a reset code. Check your spam folder too.

Enter the code. Then enter and confirm a new PIN.

1. Open the Nosh app and tap Settings.
2. Tap Security Settings.
3. Tap Reset Withdrawal PIN.
4. We email you a reset code. Check your spam folder too.
5. Enter the code. Then enter and confirm a new PIN.
6. Tap Save. Your account unlocks.

If you are not sure of your PIN, reset it. Don't guess.

Your account may be on hold for another reason. Chat with us in the app (Settings &gt; Help &amp; Support &gt; Live Chat) and send your username. See "Why can't I sell, withdraw or pay? ('User action failed')".

What to do if your account locks after multiple wrong PIN attempts.

My account was locked after wrong PIN attempts

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My account was locked after wrong PIN attempts

How to unlock your account yourself

Still locked after the reset?