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How can I monitor the status of my Crypto trade on Nosh?

Updated over 2 weeks ago

How Can I Monitor the Status of My Crypto Trade on Nosh?

Efficiently tracking the status of your Crypto transactions on Nosh ensures that you stay informed and aware of your trade progress. This article outlines how to monitor your Crypto trade status, interpret processing stages, and troubleshoot common issues.

Overview of Trade Monitoring

Nosh provides a robust system for monitoring your Crypto transactions. Notifications are also sent at key stages of the trade, informing you of updates including confirmation and crediting.

Steps to Check Your Crypto Transaction Status

To check the status of your Crypto trade on Nosh:

  1. Access the Transaction History: - Launch the Nosh app. - On the app's dashboard, select the Transaction icon. - Tap on "Crypto History" to view detailed information about your Crypto transactions.

  2. Monitor Notifications: - Stay updated with real-time notifications sent by the Nosh platform. These notifications will alert you when your trade has progressed to key stages, such as crediting your wallet.

  3. Refresh the Transaction Page: - If your transaction appears to be pending, refresh your transaction history within the app to ensure you are viewing the latest updates.

Understanding Processing Timelines and Stages

  • Crypto transactions typically move through multiple confirmation stages (e.g., stage one of three, pending final confirmation). You will be notified once the confirmations are completed and you have been credited in your fiat wallet (Naira or GHS wallet).

Troubleshooting Common Crypto Trade Issues

  1. Slow Trade Processing: - If your transaction appears to be slow or stuck at "pending," exercise patience as there are confirmation stages involved in all Crypto transactions; notifications will inform you of completion. - Refresh your transaction history to eliminate any discrepancies in the displayed status.

  2. Unable to Find Trade Status: - Ensure the Crypto transaction is successful on the sender's end. Also, know that the Crypto must be fully confirmed on both the receiver’s end and on the blockchain before it can reach your NOSH account. Then, it will go through some confirmation stages on our platform before you can get credited in your NOSH wallet. - Review your "Crypto History" on the app; it shows both pending and completed transactions.

Final Notes

Nosh simplifies the Crypto trading experience by integrating confirmation stages and notifications its transaction tracking system. Remember to refresh your transaction history regularly and monitor your notifications to stay informed about your trade progress. For any persisting issues, contact Nosh's support for further assistance.


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