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How To Resolve Image Upload Issues For Gift Card Transactions on NOSH

Guide to Resolving Issues with Image Uploads for Nosh Gift Card Transactions

Updated yesterday

Uploading images accurately to the Nosh trading platform is essential for ensuring smooth transaction processing. This guide provides clear instructions for troubleshooting and resolving image-related issues to help you successfully complete your trade.

General Guidelines for Image Uploads

  1. Ensure Image Accuracy: Uploaded images must clearly depict the necessary card details, such as codes and values. - Avoid blurry, dark, or incomplete card pictures to prevent processing delays or rejections.

  2. Check Image Size and Clarity: Ensure the gift card codes are fully visible in the image, and that the image size is not too large; you can try cropping the image or taking a screenshot.

Handling Incorrect Attachments

If you realize the images attached to your transaction are incorrect, take the following steps to fix the issue:

  1. Review Your Uploads: Verify that the images provided are the correct ones related to the trade.

  2. Re-Upload Correct Images: Submit the appropriate images to replace the earlier incorrect ones. Ensure these new uploads meet the clarity and visibility standards described.

Addressing Common Image Upload Issues

Missing or Unclear Images

  • If your transaction is rejected due to missing or unclear images, locate the required card images and re-upload them.

  • Double-check the visibility of essential details like card codes.

Trade Rejection Due to Incorrect Images

  • If your trade has been rejected because of incorrectly attached images, ensure you identify and upload the correct images related to the transaction. This will allow the processing to resume.

Best Practices for Successful Uploads

  • Verify your images before uploading to confirm they meet the platform requirements.

  • Use a well-lit and stable environment to capture clear photos of gift cards.

  • Include all necessary card details (e.g., codes, values) prominently in your uploaded images.

Summary

Preparing and uploading the correct, clear images for your NOSH transactions is vital for smooth processing. Follow the steps outlined to ensure your images meet the platform's requirements and resolve any issues promptly.

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