Google Play gift cards generally have this error. The reason behind this is yet to be totally verified.

Unfortunately, once a gift card gives this “We Need More Info To Redeem This Card” error, there’s nothing NOSH can do to rectify it because the gift card cannot be used.
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Note that this error does not necessarily mean your gift card has been redeemed.
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Kindly contact your source, or go back to the store where the gift card was purchased to complain about this situation, the gift card may be replaced.

Or CLICK HERE TO CONTACT GOOGLE PLAY SUPPORT DIRECTLY: https://support.google.com/googleplay/answer/9281737.

Please understand that Google errors on google play gift cards do not come from us but from google play.