1. The rate is checked again when you confirm
Our rates can change during the day. We check the rate again at the moment you confirm. If it changed after you opened the preview, the amount you receive can be a little different.
The margin is in the rate
There's no separate fee. Our rate includes a small margin. "You will receive" already includes it.
2. Small rounding differences
Amounts are rounded to 2 decimal places. The app and the final amount can differ by 1 kobo or 1 cent.
3. The email shows the rate the other way round
Our email may show the rate as "1 NGN = 0.00063 USD". The app shows the same rate as "$1 = ₦1,590.00". Both mean the same thing.
Where to see the final amount
In your wallet history: tap the conversion.
In the confirmation email.
Think the amount is wrong?
Chat with us in the app (Settings > Help & Support > Live Chat) or email help@usenosh.com. Share the reference.