To keep your transactions smooth and secure, we introduced Advanced Verification, also known as KYC Level 2.
What is Advanced Verification?
Advanced Verification is an additional KYC level available after completing the BVN validation (basic verification).
This level requires additional identity and address details.
Why is it Needed?
This new KYC level helps prevent transaction delays, reduce fund holds, and ensure compliance for high value transactions.
What Information is Required for Advanced Verification?
To complete advanced verification, you’ll need to provide:
Your house address
Proof of address (electricity bill, waste bill, bank statement, or other valid utility bill showing your address)
Your occupation
A valid government-issued ID (International Passport, Driver’s License, Voter’s Card, or NIN)
Verification is processed automatically. You will receive an email once your status is Approved or Rejected.
If rejected, you can resubmit your details. There is no fixed resubmission limit.
When Is Advanced Verification Required?
If your NGN wallet receives a top-up of ₦500,000 or more,
The transaction will be marked as Flagged
Funds will remain inaccessible
You will be required to provide:
House address & proof of address
Occupation
Valid government-issued ID
You’ll receive an email notification if your transaction is flagged. Once you submit the required details, and they are approved, the transaction will be unflagged and you can access your funds.
Completing Advanced Verification early helps prevent delays when making large transactions.
